How to encourage customers to leave iOS App reviews

iOS App

Many iOS apps fail to live up to the hype after launching. Some even dropped in the apple store ranking after a few months of being launched. Not all these apps are bad; some only fail to gather enough good reviews. Over 90% of app users check the reviews before installing an app.

Reviews show the experiences of past users of an app. As an iOS app developer, it’s important to you that your app has a strong track record of customer satisfaction. One way to gauge this is through iOS app reviews. A good review encourages intending users to install an app.

They also promote your iOS app ranking in the Apple App Store, but it is challenging to get app users to write good reviews about your app, so many people turn to some of the sites listed on Earthweb.com to buy iOS app reviews.

Besides that, we also gathered some tips to encourage iOS app users to leave a review after the installation.

Make it easy to leave a review

Easy access to your iOS app review page will help you get good user reviews. A reminder or a button that takes them to your app on the App Store seems easy. But ensure these are placed strategically not to disrupt their app usage. You can place them at the end of an activity or a chat with your customer care.

However, endless reminders to review your app can be annoying, especially prompts. Some apps even welcome you with review reminders when you launch their apps. That might attract bad reviews or even lead them to uninstall your app. You’ll gather more good reviews when you have an unprovoking review reminder with links that lead to your app review page.

Incentivize customers

Giving incentives to your reviewer Is another way to gather reviews for your app. But you must be cautious about doing this because Apple Stores warn against getting good reviews through manipulations. The incentive can be a discounted subscription or free access to your premium app features.

Also, remember that an honest review will help you improve your iOS features to further suit your customers’ needs. Therefore, ensure any incentive you have in mind doesn’t affect the transparency of the reviews. Similarly, treating your app users nicely when interacting can be an incentive. Making them feel important to you can encourage them to write a good review for your app.

Send follow-up emails

Some users might forget to write a review. They might plan to do so after using your app for some time. However, a follow-up email after a few days will remind them to write a review of your iOS app.

Also, follow-up emails give you another chance to offer them incentives If they write a review about your iOS app. Just ensure what you offer them doesn’t influence the nature of their reviews.

Respond to reviews

Replying to reviews can also boost your app reviews. Regardless of the nature of the review, when you respond to them, it reflects that your firm respects users’ feedback. It will then encourage others to drop their views.

You can thank app users with positive reviews and reassure them of your commitment to serving them better. Apologize to those showing their displeasure and offer assistance if you can. Also, let users know you’ve noted their opinions but remember not all suggestions are viable. All these attract more reviews.

Likewise, you can also create a review section for your iOS app’s beta version before launching on your App Store. This helps you get honest reviews without negatively affecting your app ranking.

Use social media

Lastly, adequate social media interaction can encourage your iOS app user to write reviews. You can sort out issues and encourage your users to write a review about your app. Asking for their suggestions through Instagram or Twitter can help you improve your app.

Also, you can address negative feedback through social media; this will help you regain your user and attract more.  Likewise, you may introduce the new version of your app and ask for users’ opinions. This can help make necessary corrections to optimize your app’s use.

Bottom Line

Good and honest ratings and reviews will not only help you improve your iOS app but help it rank high on the App Store. Proper social media promotions and email reminders can motivate your app users to write a review. Also, constant response to reviews, incentives, and easy access to your review page can do the magic.

Other articles from mtltimes.ca – totimes.ca – otttimes.ca

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