West Island snow clearing company Bo-Pelouse has closed their doors after serving the community for over 30 years. This news all taking place before the largest snow storm hit this season and has left many clients in shock and panic.
Bo-Pelouse owner Marc Guindon said in a statement, ” it is with a heavy heart that I must let you all know, that after trying my hardest to keep the business going, we will no longer be in operation.”
Some clients have paid in full and have taken to social media to see if they will be receiving any refund.
Quebec’s Consumer Protection Bureau says clients seeking a refund may be out of luck and goes on to say that when paying for such services you should only pay on a monthly payment plan. That being said if the client did pay by credit card the client can ask their credit card company to give them a refund.
Full statement from Bo-Pelouse snow clearing company
I would like to offer to all, loyal and new customers my deepest apologies for any and all inconveniences being suffered. I have been servicing this community for 30 years and I have considered it a privilege. For the last 4 years the company was struggling but I was always able to get it back on track. I was still in discussions and trying to find a solution yesterday but with negative outcome. It became then painfully evident that I could not this time. I have lived, participated, donated, created employment and raised my family in this community. I know that some of you are angry and disappointed as am I. Please know that comments being made on social media are being read by my family that suffers with me. Things being posted about me taking huge amounts of money to go live abroad are false. As these comments are being posted I am losing all that I have worked for those 30 years. Again, please accept my sincerest apologies